“Shortfall recovery is an essential part of our lender service. We work to recover our client’s capital effectively but sensitively.” Paul Davies, Head of Debt & Asset Recovery

With slowing house prices and only 20% of borrowers taking out cover for loss of income, shortfalls after sale of repossessed properties are on the increase again. Where a shortfall arises and there is no potential claim for professional negligence, we bring in our specialist Debt & Asset Recovery Team. Debt recovery is a key part of our service for lender clients.

We aim to recover 100% of the shortfall in the shortest possible time. Our highly effective service includes

• Debt analysis
• Defaulter tracing
• Enforcement through attachment of earnings, charging order, warrant of execution, Third Party debt order or bankruptcy proceedings, as appropriate to the individual circumstances of the case
• Ongoing recovery management

We collect debts quickly and economically. Our staff are experienced, committed and highly motivated. Our case management system enables us to meet whatever service level agreements our clients require and to tailor management reports to their preferred format.

Debts are recovered systematically, but we always handle the process with sensitivity and care.