Community care services are care services arranged and provided by the Local Authority social services department to individuals who have care needs.
Persons in need may be elderly, disabled or suffering from a physical or mental illness.
There are a wide range of services provided depending upon levels of need to include residential care, home care services, home helps, adaptations to the home, meals, recreational and occupational activities.
Individuals in need of services must undergo a formal community care assessment by the local authority. Once an assessment of needs has been carried out the local authority will decide what, if any, community care services are required or the individual is entitled to. The decision made cannot be based on cost.
Unlike NHS care, social care is not free of charge. There will be a financial assessment. The local authority social services department can charge for providing some community care services. Some local authorities only charge for certain services, for example, meals on wheels or home helps, while others charge for all the services they are allowed to charge for.
Where services are provided direct payments can be made to the individual to enable them to purchase the services that they need and to, in effect, mange their own budget. We can offer support in this area both in relation to the assessment process and in relation to any challenges necessary to ensure that the package of care/direct payments are sufficient to meet all assessed needs.
Download our helpful factsheets for more information:
Paying for residential care >
The Care Act 2014 >
Have an enquiry? Please contact Paula Barnes or phone 0808 231 6491.